UK Metal Finishing had grown through recent acquisitions, but their digital presence hadn’t kept up.
Their existing website didn’t reflect the scale or quality of the group:
- Visitors couldn’t easily tell which services were available.
- Each company within the group was siloed online.
- The design felt outdated and didn’t match the high standards of their work.
- There was no clear journey for users, causing friction and missed opportunities.
- Stakeholders wanted to reposition the brand and support growth with a site that could drive consistent inbound enquiries.
We rebuilt their website to align with the business they had become:
- Combined all companies into one seamless, unified web experience.
- Repurposed existing content and introduced new visuals and video to build trust.
- Developed a responsive map so users can find and contact quickly.
- Added live chat so customers can email or call directly from the site.
- Designed a clean, modern interface that reflects the quality of their service.
- Streamlined the user journey to reduce friction and encourage contact.
Delivered in just 7 weeks, the new site made an immediate impact:
- Inbound enquiries increased within hours of launch.
- Users can now contact easily within seconds.
- The brand now feels current, and built for scale.
- They now have a website that supports their next stage of growth.