Last Updated: 20th October 2025

1. Introduction

These Terms & Conditions ("Agreement") govern the relationship between Created by Hydro LLC ("Hydro," "we," "us," or "our"), a limited liability company registered in the State of Wyoming, United States, and any client or customer ("Client," "you," or "your") who engages Hydro for design, development, brand, or related creative services. By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. This Agreement applies globally and is enforceable across the United States and internationally, governed by the laws of the State of Wyoming. All payments made to Hydro are final and non-refundable under any circumstances, regardless of whether Services have been used in full or in part.

2. Definitions

Services: All work provided by Hydro, including unlimited subscription design and development services, ad-hoc projects, brand development, website design, Webflow builds, motion design, and other creative deliverables. Unlimited Subscription Services: Ongoing services provided for a fixed recurring fee, covering multiple design and development requests within the active subscription. Ad-Hoc Project: One-off, fixed-scope projects delivered for a defined fee outside any ongoing subscription. Client Materials: Any data, text, images, assets, or instructions provided by the Client for use in connection with the Services. Deliverables: Any final design, website, code, or creative output delivered by Hydro under this Agreement. Effective Date: The date the Client first agrees to or signs this Agreement.

3. Services Provided

Hydro offers: Unlimited Subscription Services: Design and Webflow development support on a rolling monthly basis. Ad-Hoc Projects: Project-based creative work defined in a separate proposal or quote. Hydro agrees to perform Services with reasonable care, skill, and professionalism. However, Hydro makes no warranty as to specific results or commercial success. The Client acknowledges that outcomes such as revenue, exposure, or conversion improvements cannot be guaranteed.

4. Client Responsibilities

The Client agrees to: Provide accurate, complete, and timely materials, information, and feedback necessary for Hydro to perform Services. Ensure that all provided assets (text, imagery, video, data) are legally owned, licensed, or cleared for use. Cooperate in good faith and respond promptly to communications, requests, and approvals. Maintain active and valid payment details for all ongoing subscriptions or invoices. Failure to cooperate or provide necessary materials may delay or suspend delivery of Services.

5. Payment Terms

5.1 Unlimited Subscription Services

Subscription fees are billed monthly in advance via Stripe or Mercury Bank. All payments are non-refundable and must be made in full before Services continue. Subscriptions automatically renew monthly unless cancelled in writing with at least 30 days’ notice prior to the next billing cycle. If payment fails three times, Services may be immediately suspended until full payment is received. Hydro reserves the right to withhold files, disable website access, and revoke usage licenses during suspension.

5.2 Ad-Hoc Projects

Ad-hoc project payments follow the schedule defined in the proposal or invoice. Work commences only after receipt of the initial deposit or first milestone payment. All payments are final and non-refundable once work has commenced, even if the Client terminates early. Hydro retains the right to keep deposits or partial payments for work already performed.

5.3 Late Payments

Overdue invoices accrue interest at 1.5% per month or the maximum rate permitted by law, whichever is lower. Hydro reserves the right to withhold Deliverables, pause Services, and restrict access to digital assets until full payment clears.

5.4 Price Adjustments

Hydro may adjust subscription pricing with 30 days’ written notice. Continued use after such notice constitutes acceptance of the revised rates.

6. Ownership & Intellectual Property

6.1 Client Ownership

Upon cleared payment of all fees due, the Client owns the final approved Deliverables, including associated design, content, and website output.

6.2 Hydro Ownership

Hydro retains ownership of: All unpaid work and drafts. Proprietary tools, frameworks, processes, and templates. Any intellectual property developed independently of this Agreement.

6.3 Portfolio Rights

Hydro retains the perpetual right to showcase completed work, including design visuals and website screenshots, in its portfolio, case studies, and marketing materials without additional consent.

6.4 Third-Party Assets

Where third-party materials, software, or plugins are used (e.g., Webflow, Google Fonts, Stripe, or hosting tools), ownership and licensing remain subject to the provider’s terms.

7. Third-Party Services

Hydro may engage or recommend third-party services (e.g., Webflow hosting, analytics tools, payment processors). Hydro is not liable for the functionality, availability, performance, or data loss caused by third-party systems, nor for disruptions or outages. Clients are responsible for complying with the terms and licenses of any third-party providers.

8. Confidentiality

Both parties agree to keep all proprietary or confidential information received during the engagement private and not disclose it to any third party, except where required by law or prior written consent is given.

9. Data Protection & Privacy

Hydro handles personal and business data in accordance with U.S. federal and Wyoming state privacy regulations, and for EU clients, with the principles of the GDPR. Hydro will not sell, share, or misuse Client data. Data is used solely for project execution and internal operations.

10. Warranties & Disclaimers

Hydro warrants that Services will be performed with reasonable skill and care. No guarantees are made regarding the commercial performance or technical operation of Deliverables beyond what is expressly stated. All Services and Deliverables are provided on an "as is" basis. Hydro shall not be responsible for any loss of data or service interruption arising from Client negligence or third-party system failures.

11. Liability & Indemnification

To the fullest extent permitted by law: Hydro shall not be liable for any indirect, incidental, consequential, or punitive damages, including lost profits or data. Hydro’s total liability for any claim shall not exceed the total amount paid by the Client within the preceding three (3) months. The Client agrees to indemnify and hold Hydro harmless from all claims, damages, or expenses arising from the Client’s breach of this Agreement, misuse of Deliverables, or violation of any third-party rights.

12. Termination

12.1 By Hydro

Hydro may terminate Services immediately if: The Client fails to pay within 10 days of due date; The Client breaches any material term; The Client engages in unlawful, unethical, or abusive conduct.

12.2 By Client

The Client may terminate subscription Services with 30 days’ written notice before the next billing cycle.
Ad-hoc projects may not be cancelled once commenced, and payments remain non-refundable.

12.3 Effect of Termination

Upon termination:

All outstanding payments become immediately due. Hydro retains ownership of unpaid work and the right to suspend or disable website access. No refunds are issued for partially completed work, unused time, or prepaid subscriptions.

13. Force Majeure

Hydro is not liable for delays or failures caused by events beyond its reasonable control, including acts of God, natural disasters, cyberattacks, labor disputes, power outages, or third-party service failures.

14. Notices

All notices must be sent by email to hello@hydro.website and are deemed received upon acknowledgment.
Hydro may communicate legal or billing notices via the email associated with the Client’s account.

15. Governing Law & Dispute Resolution

This Agreement is governed by the laws of the State of Wyoming, United States, and is enforceable across all U.S. jurisdictions and internationally. Any dispute arising from this Agreement shall be resolved by binding arbitration under the rules of the American Arbitration Association, conducted in English. Each party shall bear its own costs. The arbitration shall take place in Wyoming, and the arbitrator’s decision shall be final and binding.

16. General Provisions

This Agreement constitutes the entire understanding between the parties and supersedes any prior communications. No amendment or waiver is valid unless agreed in writing by both parties. Each clause of this Agreement is independent; if any clause is found unenforceable, the remainder remains valid. Continued use of Hydro’s Services constitutes acceptance of any updated Terms & Conditions published at hydro.website.
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If you have any questions about these Terms and Conditions, please contact us at: support@hydro.website