Nope. You can make as many requests as you want once you've subscribed, and they'll be delivered one by one.
You'll be able to easily see the status and feedback on your tasks via Trello once you're onboarded.
Because each and every request is different, it's hard to guarantee anything here but our general rule of thumb for a typical request is two business days.
A typical request could be a pitch deck design or social media graphics.
A non-typical request could extend out from there, which could be a request for multiple website designs, or back-end development which will take longer depending on the complexity.
We only offer 30-day payment via invoice on annual pre-paid subscription plans, or through iwocaPay when clients want to purchase a plan for 3 or 12 months. All other plans require an automatic payment source on file ie: credit card, debit card, or (UK) direct debit.
Contact our Growth Team here to build your own Enterprise Plan, which enables you to have multiple tasks worked on at a time.
Our team of developers, designers, project managers and innovators are largely based in Manchester, UK, although we are also lucky to have global team members that bring their expertise to our projects.
Nope. We like to keep thing's simple, you can cancel at anytime.
The minimum commitment is just one month. To cancel or stop your account we just require 5 days notice, simply contact your dedicated Performance Manager or email email@example.com
Please keep in mind that any ongoing jobs in your task queue will be put on hold.
Due to the premium nature of our service and the monetary value of each project delivered, we do not offer any form of refunds. If you're unsatisfied with our service, please contact us.
The typical agency model of hourly rates and day rates is dated so we wanted to create a more refined and seamless approach to getting the assets you need.
We have two sides to the company, one-off projects which could be a brand, website, or motion project - where we'll create a proposal that fits comfortably within your budget.
We then have our subscription plans, that provide you with unlimited design and web development.
We don't offer any forms of digital marketing as a service, such as SEO or PPC advertising, however we do have incredibly talented partners who we can introduce you to if needed - just let us know.
If you have any other questions or would like to see how our plans can support your company, get in touch and we'll schedule a meeting shortly.